QUATRO HOUSE, Frimley Rd, Frimley, Camberley GU16 7ER, United Kingdom Don't believe just me, google "regus reviews" and you'll see half the complaints cite the same issue A horrible relationship w/no way out. After this happened, I started directing my clients to reach me at alternative locations and reduced the amount of mail handling that would come to the office. Regards They cut off on the 15th of My company singed up for Regus services last August. And yet it STILL remains. It did not happen because of my satisfaction with the membership. I have had several issues regarding rent since the beginning of my tenancy. WebOur virtual office services help you build a credible presence anywhere in the world, with a professional business address and phone number. Submit a complaint and get your issue resolved. I was embarrassed and humiliated because I had to pack up my things and move. I apologise if you are not completely satisfied with Untrue! This will surely increase the credibility of your complaint. Some employees seem to want to help some seem to play the I dont know card so as a customer you remain frustrated because one employee is telling you your account is terminated but they are still charging your bank account every month. How to contact Regus customer support at toll-free phone number?Call or write an email to My account number is 7339927. Get help. Anthony Monroe 2021 Copyrights. Visit the FICO Partner Portal to learn more. I would like for my account to be permanently closed, and to have the false billing practices stopped and have the $900 that has been charged to my account removed and to be refunded the $250 of money that was paid to them in their extortion scheme of keep threatening to send the false billing to a collection agency. Removal of the errant $90 charge. They pushed for me to sign up anyway. I had a customer who sent a very sizable check to this address on September 2. Regus For three people we got billed $850 per month for this. Also, I was out of the office one day (I had to work from home that day) and contractors were allowed in my office without anyone notifying me. WebGet the Deal Out The Door with RegUSA In Every State. Tue, May 17, 11:18 AM I had to upgrade because sales made an error in not offering me options like other clients. WebAt Regus the maintenance of our facilities is very important and we can assure you of our highest standards. We will then confirm your payment date and amount. I am not the one and I found so many people got trapped and billing scam like me. They told me their is no way to cancel it and I have to wait until end of agreement which I have never agree on. WebWe have a team of specialists available 24/7 to help you find the best solution for your business. In my due diligence I requested a copy of a fully-executed agreement binding my company. void invoices for services since i do not have a contract i was terminated by Regus Congress 100 Congress Ave when they closed the center. WebTo speak to a FICO Solution Sales Advisor, please call: toll free 888.342.6336 or outside North America 651.765.3555. I got an email from the center on June 21 telling me to set up my autopayment for the rest of the contract. This will surely increase the credibility of your complaint. Dear Regus Support Team, Our latest issue was payment date and we expected that a level of understanding would be given especially given our willingness to continue with the contract even with the disappointing lack of information. I then entered into a month-to-month agreement for 8/1/2020 - 8/31/2020 and 9/1/2020 - 9/30/2020, with each agreement having a separate contract. Just a hassle. I was looking for an office at the first of June 2022 to have ready for a new job I was starting July 1. Hi Debbie, please accept my apologies for the inconvenience. Regus has left an official reply on this complaint. They told me to wait because it is under processing. Share your photos and videos with others to prove the truth of your words. I brought it to the centers attention and they said that there was nothing that they could do. Regus Customer Service Phone Number (855) 400-3575, Email, Address. We need a countersigned agreement with the correct name in order to get a sponsor license from the Home Office (so that our employees can get visas in the UK) and our lawyers have advised us of what details are needed and have even approved the manual agreement that was sent to us by Joshua Moulder (after weeks of asking him to send it to us). How A Better Reg & Title Workflow Helps Your Dealerships Bottom Line. Get free quotes on Yelp now. Move #4 (future new space) The offer presented to me is to stay in my designated desk space until December 2022; after that, I would need to move into another area or upgrade and pay more for an office. This company does not deliver any customer service or support. At that point, no objections were made. If you had no office space the business lounge was your cheap Bad service in the Bogota office Tierra Firme, Not returning my returner back after claim, Agreement and termination of services (24, Poor customer service from Bangkok Area, Double charged after quoted confirmation, Overbilling & mixing up accounts with other. As I understand from the email sent on MAy 17th, 2022 from Austin. Also check out their BBB - scary! Another client purchased the package for a designated desk space where I was sitting. A reliable cross-border registration and title solution can support your dealerships commitment to customer service while improving deal completion and back-office efficiency. Desired outcome: #1)Have the "office restoration" fee waived in light of the extremely good condition it was left in after 10 years of use. I am an at attorney on a tight budget with little time to deal with office-type issues, which is why I opted for the Regus Business Centers in Chicago. Internet issues and no trained support, one user has been unable to connect 40% of the time we have attended the office Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Email. WebInterested in a product or service at this location? Signed up with them because we needed a virtual address for our business in a new state (Texas) until we established a actual address. Dharma, Desired outcome: This is ridiculous, I have never agree to go on with their new agreement. We left before the month began and after all this hassle and complaint YET every day you try and debit money from our accounts. - The extra deposit due on the third invoice was also not explained properly, although we were told on this point the full details (ie this unknown pro rata would count towards. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I want to end and terminate my agreement, and I'd like my money back plus my deposit for the disruption and stress Regus put me through since the beginning of this contract. Given the current economic climate and the fact Falcon Gate is at least 40% empty, we would have expected better care. Unsubscribe me from this service once and for all and stop harassing me via email about an outstanding balance i\we do not owe. 11/18/2022 5:07 PM. So next month hopefully you hear about them. I dont not see how this is relevant as I only have 1 desk and 1 table , and it is clear from the description and defintion of the fee that it is meant for a self contained office not shared space. Regus has decent workspaces but they are a company with no integrity and they will scam you, manipulate the fine print or move the goalposts on your terms. WebPoor service-virtual headache. Move #3 (designated space 2) Then after the upgrade and relocation, I had to move a second time because of another sales error of allowing me to purchase a co-work designated space Regus stating was not safe because of the pandemic. WebRegus Regus Office space in 3,000 locations worldwide. Please do not hesitate to contact me directly at sandra.melody@regus.com if I can help further. I've been using Regus for many years now. Web1.888.898.9868 Account Login CONTACT US * * * * * * I would like help with: Setting up a Virtual Office My subscription Other CAPTCHA HAVE QUESTIONS ? It is intimidating and stressful as I run my business, and "it is unacceptable for Regus to harass its clients in this manner." Log in to access all our services and products Email. Office space in 3,000 locations, 900 cities across 120 countries Fully furnished, customizable office space with the latest The person emailed me this morning saying that I will have to talk to t he sales person in the local office for my agreement to be changed to a short term instead. I had already paid up till March - April 2020 besides 2 months security deposit. [protected] My Company name - GM Analytics Solutions. WebAccess to our entire global network of 3,500 workspace locations in over 110 countries. WebRegus Reviews, Complaints & Contacts | Complaints Board, Page 28. WebView Jazmin Henriquez's business profile as Customer Service Representative at Regus. As we discussed, I am your main point of contact and we are currently working on the termination of your agreement from the 100 Congress center closure on June 9th. I never got notification for the first renewal. Read More, A Better Reg & Title Workflow Helps Your Dealerships Bottom Line WebIf I can assist you with anything else, please contact me directly at lorraine.brule@regus.com. Their customer relationship is terrible. We truly hope you and your family Hello Shaikh, Extend your existing term for an additional 3 months at the same price The only way I'm able to speak to a live person is when (1) registering a new account or (2) paying the bill which they claimed they have submitted to a collection agency for services for which I've closed the account. You might find the answers in our FAQ page. Already Using RegUSA? I will not go away by your force and lack of acknowledgment, I will ensure a small claims case is brought against you for loss to earnings, unsafe working conditions and mis selling a product on numerous occasions. I leased a shared office space at 6th and Main in Portland, Oregon for a 1-month agreement from 7/1/2020 - 7/31/2020. I call customer service [protected] and get told if i want to settle and pay half they can terminate the account and if not i have to do it online. Lease contract with Signture by Regus in Berkley House Square. Manage your invoices and payments. Initially, after the first month of billing, they charged us for the business directory fee and began charging all these other fees that were not stated in the agreement. Through this Raman Ayyar Im sorry if you felt the need to escalate this. Im sorry if you felt the need to escalate this. Kind regards, Michelle Spire Assistant Global Customer Service at Regus Simeon Miller 2 reviews GB Sep 8, 2022 My credit card was used fraudulently Regus account CREDITS for : 998 & 556 = -1554.58 8/15 you charged me for the 2 months for the new room that will not be available to move in until 10/1 (1168.20) plus 641.99 ? In Canada, when the contract end, the tenant will roll on month-to-month basis and they can move out anytime as long as they leave a 60 days notification to landlord. Tools & Resources to help you get even more. We fully understand the importance of receiving retainer refunds promptly and have taken measures to make the process as smooth as possible for customers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Regus is part of the Real Estate industry, and located in Belgium. Please take immediate action on these issues. 10 days later, no indication the payment to me has transacted. I apologise if you are not completely satisfied with Untrue! I have a contract until 2024. I signed myself and a colleague up to Regus offices mid-May. In Florida, where I am located a party must provide a copy of such upon request - however they have refused. - We were told that payment would be a month later and not on the 15th (two weeks after the initial payment) However, we Share your photos and videos with others to prove the truth of your words. Stop there deceptive practices and warn the general public, Hi there I called that person in the local Regus office but he said he doesn't have capability to do it and that I have to call the account help desk again since they are the one who can make the change. Find contact's direct phone number, email address, work history, and more. I moved out of my shared office space on 9/30/2020 as per my agreement. AVOID DOING BUSINESS WITH REGUS. Hope someone will look at this complaint and get back to me. Hi Thomas, we are on it. We appreciate your business. Amicable settlement of accepting the date of termination as was communicated. I have had months of misery trying to reach a Regus Manager. One person keep saying that I got emails of the renewal. In Los Angeles and the County of Los Angeles, we are still under emergency orders as of January 2022, and Safer LA: Emergency Authority went into effect on April 24, 2022. As expected, I didn't get any reply yet from Regus. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Dear Sir/Madam, Theyre also horribly difficult to communicate with and unhelpful. 2. The Hi, thank you for contacting us. Read The Blog. I got an email saying my contract will end at end of August . We are writing on behalf of Jacobs Holding LLP client reference number: 3668446. In Los Angeles and the County of Los Angeles, we are still under emergency orders as of January 2022, and Safer LA: Emergency Authority went into effect on April 24, 2022. We are opening an office in London in October and we are going to lease one of the offices on the second floor in the Berkley House Square building from August onwards. I signed up for a two-year contract for a monthly payment of $65.00. This review was chosen algorithmically as the most valued customer feedback. Remember me. I need to bring in to your attention that I had signed a co-working space with Regus Bangalore in August 2019 for my one man startup. Store Hours. WebHave a question or issue with your current products and services? Please click below to visit our FAQ page Go to FAQ OPUS VIRTUAL OFFICES Toll Free: 1.888.898.9868 Employee turnover is high and employees are often untrained and unfamiliar with the company's systems. If that is the case, Regus should also be sensitive to the orders that the City of Los Angeles has issued. If we were late on payment for a week, they would shut off the service and voicemail theatening me and charging a $45 late fee. 14 reviews of Regus California Techmart Center "I have a full time office here at , Phone number (972) 764-8880. Our Enterprise Plan is specifically tailored to larger businesses who need to provide access to Desired outcome: ComplaintsBoard.com is a leading complaint resolution website on the Internet. I did get confirmation that the reversal is being processed and you should see these credits by end of day or tomorrow at the latest. income guidelines for feeding south dakota, , and located in Belgium 40 % empty, we would have expected Better care Angeles. I am not the one and i found so many people got trapped and billing scam me. Theyre also horribly difficult to communicate with and unhelpful Complaints & Contacts | Board! Accept my apologies for the inconvenience from the center on June 21 telling me to set up autopayment! 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Contacts | Complaints Board, Page 28 my apologies for the inconvenience assure you our... This is ridiculous, i have a full time office here at, phone number ( 972 ).... This review was chosen algorithmically as the most valued customer feedback sizable to! Contact me directly at sandra.melody @ regus.com if i can help further purchased package... Promptly and have taken measures to make the process as smooth as possible customers...