tmobile imessage not working

T-Mobile has announced that through an update today, it is now supporting Apple's Business Chat. All postings and use of the content on this site are subject to the. Cookie Notice Go into the setting and check if your iMessage is enabled or not. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. The rollout late last month brought along support for other early Business Chat partners, including Home Depot, Hilton Hotels, and Newegg. If you. Gurman went to a local T-Mobile store to activate a physical SIM for his iPhone. If you are on cellular, Verizon has to pay that carrier to process the SMS or voice call back to their gateway. Unable to contact the iMessage server. "This issue for sure has existed on iOS 15.4, iOS 15.5, and iOS 15.6 beta 1," Gurman continued in another tweet. Issues with Messages after you set up a new device. Hello,My FaceTime and iMessage are connected to a number that I don't know on my phone. The iPhone 15 Pro Max will have the thinnest bezels of any smartphone, beating the record currently held by the Xiaomi 13. You need to confirm the device information and tap the Download button to begin downloading the latest firmware. But if you have the eSIM issue, the following steps are not a permanent fix: Tap your phone number in Messages and FaceTime. Enter your username or e-mail address. Reduce Motion feature, when activated, places restrictions on your iPhone's Home Screen, including issues with screen zooming when accessing folders or programs, moving icons when the device is moved, and iMessage-related issues. Toggle iMessage off (or FaceTime, if that's what's not working). Then, deactivate it by choosing Remove Cellular Plan, and then ask them to reactivate the eSIM. The iMessage app could operate more slowly if there are many photographs and videos stored in it. You can therefore switch it OFF to prevent this. make a call from the old phone and make sure it stopped working. Gurman said the only solution that worked for him was getting a physical SIM card. If this does not work then check your device storage. I will be glad to assist. Check Apple's server status. iMessage_issue_after_porting, Recently changed provider, everything transferred ok but iMessage or FaceTime wont allow phone number (only email). Go to the Settings. When you press the send button, a green bubble always appears to indicate that your message was delivered successfully. Here are 11 Useful Tips, 9 Best Ways to Solve Focus Mode Not Working in iOS 16. iPhone Photos Showing Up as Gray Boxes? Reddit and its partners use cookies and similar technologies to provide you with a better experience. iMessage is turned off on your device or on your recipients device. Make sure your cell plan lets you send and receive SMS. After installing the iOS 16 update, if the iMessage alerts on your iPhone are not functioning, try turning on iMessage to resolve the problem. We'll update this post if we learn more about the eSIM issue, which appears to be limited to T-Mobile customers at this time. If you see a green message bubble instead of a blue one, then that message was sent using MMS/SMS instead of iMessage. Step 3: Manually change the number in this field. How to Fix Assistive Touch Not Working on iPhone? There are many causes for iMessage not working, including issues with the Messages app, the Apple iMessage server, or your settings. Apple's AR/VR headset is coming soon with eye- and gesture-tracking, dual 4K displays, M-series chips, and more. Your device has at least 15% free space. Though T-Mobile already offers the ability to chat with representatives through its app, more ways (and certainly, more streamlined ways) to get a hold of a company is never a bad thing. After switching to iOS 16, several iPhone owners complain that they are unable to receive and send iMessages. iMessage is temporarily unavailable on your device or on your recipients device. Welcome to Apple Support Communities. The most memorable bug: SMS character count always said 0/0 unless you had a physical SIM in the device as well. Step 1: Install and launch iMyFone iOS System Recovery on your computer. However, occasionally the notification sound may not play when you receive a message after IOS 16 update. The bug came to light after Bloombergs Mark Gurman experienced the glitch firsthand. Update iMessage. Apple had been unable to resolve the eSIM bug. The one-minute video is focused on the second-generation AirPods Pro offering up to twice as much Active Noise Cancellation as the original AirPods Pro. When i tried to edit and add my number, it is saying cannot verify phone number, this phone number is not available. An extremely disappointing issue. Enter the phone numbers or email addresses of your contacts. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Here's what we know so far. Contact your carrier for more information. If your T-Mobile phone are not getting Text notifications, follow the fixes below. Sorry, our virus scanner detected that this file isn't safe to download. There are several reasons for this: Learn the difference between iMessage and MMS/SMS messages. Included in iOS 11.3, Business Chat is a way for customers to chat with company reps over iPhone . Have you ever heard of it? When I bought the phone it was brand new, so there are no chances of the number being of a former owner and I've always used the same number and carrier.I have tried signing out of my apple id, resetting my network settings, changing my Apple ID password, just switching off FaceTime and iMessage, but nothing works. All iOS 16 iMessage Bugs on iPhone 14/13/12/11, 3. "There is a very nasty iPhone and @TMobile bug where iMessage and FaceTime for a device's . The deal is for Ka'ena Corporation, the parent company of Mint Mobile, Ultra Mobile, and Plum, with T-Mobile paying Apple's upcoming iPhone 15 models will get a major camera upgrade thanks to Sony's newest "state of the art" image sensors, reports suggest. He tweeted about the issue Thursday, and the thread quickly amassed replies from several other T-Mobile iPhone customers who faced the same thing. Its almost always easier to use a phone number for those services rather than an email address. But when I send iMessages or try FaceTime its using the temp number I was giving. Go to Settings > Messages, and turn on Send as SMS. Make sure you are connected to stable internet. Ben Lovejoy | May 20 2022 - 5:07 am PT. The Twitter thread has since received replies from other T-Mobile customers chiming in with similar experiences, with some reporting that Apple is aware of the issue but the company has not been able to resolve it. 0 Comments. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. If you still can't send the message, tap , then tap Send as Text Message. One has been to the Apple Store three different times, without any resolution. Bloomberg's Mark Gurman took to Twitter to detail his issues with the iPhone's eSIM on T-Mobile. I recently switched to T-Mobile and after I connected to it, I cant anymore to send iMessages to/from other people. Follow the prompts and select eSIM. Sign out of your Apple ID and sign in again. Step 1: Open the Settings app on your iPhone. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message. There is a very nasty iPhone and @TMobile bug where iMessage and FaceTime for a device's phone number will randomly deactivate and there is no way to reactivate it. I went to T-Mobile to have a cracked screen replacement on my iPhone 8+ since I have Sprint Complete. Select Messages. I had this issue about 2 months ago iPhone 13 pro max esim on t-mobile. These messages indicate that there is a problem with your iMessage activation. Make sure that your phone line is turned on. I have contacted the new network provider and they say because the port is showing as complete, they cant do anything! Check if the Message notification is turned, you can go to Settings> Apps > messaging app > Tap on Notifications. Respond to the activation text by T-Mobile. Gurman also . FoneDog Toolkit Review: Does It Really Work? Included in iOS 11.3, Business Chat is a way for customers to chat with company reps over iPhone, iPad, Mac, and Apple Watch. When activating iMessage or FaceTime, you might see one of these messages: It might take up to 24 hours to activate iMessage and FaceTime. ; 6 Why would a text message fail to send to one person android? 50 features and changes you might have missed in macOS Ventura. Step 3: Once the firmware is installed , tap the Start to Fix button. All Rights Reserved, By submitting your email, you agree to our. Therefore, if you recently updated to iOS 16 and are experiencing the same iOS 16 iMessage-not working problem on your iPhone/iPad, this article will help. 100% no data loss permission. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Product-related questions? Copyright 2023 Apple Inc. All rights reserved. 6 Fixes: iPhone Stuck on 'support.apple.com/iphone/restore', Part 2: Common Scenarios of iMessage Not Working after iOS 16 Update, 1. Step 3: After that, your device will be successfully detected by the program. iMessage works fine on my phone, but none of my other Apple products are syncing up. Not "it just works.". Can anyone help me fix this issue? Update carrier settings on iPhone and fix related problems. Switching from an eSIM to a physical SIM card appears to definitely resolve the issue. But thats complex for most people and shouldnt need to ever to be done. Privacy Policy. But as far as I know, it has been well over a year since I first reported it with iOS 14 and remains unfixed. new phone or same phone and you brought it over from the previous carrier? Enter the EID when asked. On a Mac, launch the Messages app and select Messages > Preferences from the menu bar. You can communicate with your friends, family, and coworkers via iMessage. only. Tap , then tap Try Again. Nov 24, 2019 11:36 AM in response to iMessage_issue_after_porting. iMessages can have special effects included on Apple's iPhones. Another solution flagged to me by some is removing your eSIM account from the iPhone and setting that up again. Many new features and changes are expected for the iPhone 15 Pro models in particular, including a titanium frame and more. How to Force Quit Frozen iPhone Apps? 9 Ways to Fix Unable to Load Video on iPhone, Stellar Toolkit for iPhone Review: All You Need to Know. Helps to remove iOS bugs without jailbreaking. When I go into messages in the setting the temp number and my email are the only things showing, the number that Im keeping isnt there! ; 2 How do I reset my text message settings? Apple users can include a link that starts a new iMessage chat on any website by utilizing a custom URL inside of an anchor tag. Through this, T-Mobile says you can change your plan, change your address, check your balance, ask questions, and if you need help troubleshooting, can send screenshots to the person youre talking to. Sometimes iMessage app is down from the server for all users. Therefore, check your device storage if you are unable to send or receive iMessages on your iPhone following the most recent upgrade. Make sure you're connected to Wi-Fi or cellular. Either click add cellular plan or scan the QR code that appears. If I'm understanding correctly, you are having some trouble with activating iMessage and FaceTime since porting your phone number to a new carrier. any proposed solutions on the community forums. 6. Go to Settings > FaceTime and turn off FaceTime. Turn Airplane mode on and off. If you're using WiFi calling to process calls and SMS it's as if it's happening in the US, because your data is being carried over the internet to Verizon's network. Its ok if you havent. If you have less, your signal is too low for reliable service. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. For picture and email issues, open a few web pages to make sure your Internet works. Not it just works. Learn how your comment data is processed. ask a new question. Even when the porting process is complete, your iMessage number will not change back to your old number. Open Messages and tap the group message. Apple engineers, including members of the Siri team, have reportedly been testing U.S. carrier T-Mobile today announced that it plans to acquire Mint Mobile, the affordable smartphone brand that is promoted by and backed by actor Ryan Reynolds. The limited device storage on iPhones can occasionally hinder users from sending or receiving iMessages. A great approach to reset just the settings that have an impact on how your iPhone connects to Wi-Fi and cellular networks is through the network settings menu. Hi, so I moved network and the number ported over at 9am Monday morning, I got a text at 10am to say the port was complete. Its more than just the iPhone 13, but you may be correct that theyre unlocked devices. Turn Airplane Mode ON and OFF on iPhone. This site contains user submitted content, comments and opinions and is for informational purposes [2023] 6 Easy Ways to Restore iPhone after Jailbreak. Apple's most powerful Mac will finally shift to Apple silicon. A forum where Apple customers help each other with their products. Below, we have recapped 11 features rumored for iPhone 15 Pro models that are not expected to be available on the standard iPhone 15 and iPhone 15 Plus:A17 Apple's next-generation iPhone 15 Pro and iPhone 15 Pro Max will likely be more expensive than previous Pro models, according to Jeff Pu, a tech analyst at Hong Kong-based investment firm Haitong International Securities. I recently switched to T-Mobile and after I connected to it, I can't any more to send iMessages to/from other people. T-Mobile says its accessible through Maps, where a Message icon will appear when you click on the listing for a T-Mobile location, and by typing T-Mobile into Spotlight on your phone (although when I tried this, it did not work). Reboot your Mac, then turn this setting back on. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. If setting Airplane Mode on and off didn't resolve your iMessage-related problem, try turning iMessage ON/OFF. Tap Send & Receive. 4. The issue is most likely with you if iMessage is not working with any of your contacts. Scroll down and tap Messages. 1. In the Settings app, tap Messages. I brought it over from previous carrier, its unlocked iPhone. In the Settings app, tap Cellular. Make sure you are connected to stable internet. Set the correct date and time. Contents. Gurman said the T-Mobile store representative who helped him quickly activate a physical SIM for his iPhone revealed that other customers had visited the store with the same eSIM issue after Apple had been unable to resolve it, suggesting it could be an increasingly widespread problem. Apple makes no representations regarding third-party website accuracy or reliability. All you need to know is that its a powerful fixing tool that is dedicated to solving software problems in iOS system. Toggle off iMessage. Check your network connection. 1. Set to the song "Where Is My Mind?" There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. But i am not able to use facetime/ imessages with the registered number and when i checked on my Name/phone number/ email, i am not able to find my number. Not being able to send and receive texts is obviously not ideal. To start the conversation again, simply (Sometimes it would mysteriously reactivate for awhile and then stop working yet again.) After that i reinserted my previous sim card and using it. Sign in to your Apple ID account pageand review all the email addresses you have on file, including the one that you're trying to verify. Besides, please keep in mind that whenever it does, you have our article with solutions and iMyFone Fixppo is ready for you as well. I wonder, though, if a T-Mobile iPhone purchased online from the carrier has a physical SIM card or eSIM. ; 4 Why my text messages are not sending Related Questi; 5 Why is my iMessage not working tmobile? The customer service rep will run into a problem where reactivation won't work, and they'll have to update the EID from your phone in their computer system. Product Center omissions and conduct of any third parties in connection with or related to your use of the site. Bloomberg journalist Mark Gurman brought the issue to light by tweeting about his own experience with the issue. When am using my previous phone number with which i created my ID? Check if the iMessage server is working globally for all. It is recommended by giants in the industry such as Makeuseof, Macworld, 9to5mac, etc. Ive done a soft reset (with iMessage and FT turned off) and I reset network settings and Ive turned off iMessage and FT and turned the phone off for 5-10 mins and still nothing. I have the right phone number on my contact info and everything except for iMessage and FaceTime. Apple disclaims any and all liability for the acts, Please see the following resources for some steps that can help resolve this: Add or remove your phone number in Messages or FaceTime, If you get an error when trying to activate iMessage or FaceTime, User profile for user: Recently i removed my sim card and inserted another sim card for activation. According Nikkei Asia, the new sensors are able to capture better portraits, even with strong backlighting. While the current batch of instances seems to be isolated to T-Mobile subscribers, others have reported similar issues with Verizon, AT&T and several cellular providers outside the U.S. One commenter stated the eSIM bug popped up with iOS 13, two years ago, on an iPhone XS Max on AT&T. Turn it off, reboot your device, then turn it back on using the same method. When this happens, you may see error notices such as "Waiting for activation, or "Activation process unsuccessful," the server is offline, try again later." Even while activating iMessage on an Apple iPhone is typically simple, if difficulties do arise, you may easily fix them by following the advice provided below. Go to the iMessage tab, and under your Apple ID, uncheck Enable Messages in iCloud. The person that you sent the message to doesn't have an Apple device. Some iPhone users on T-Mobile's cellular service are reportedly experiencing an eSIM bug that causes iMessage and FaceTime to deactivate for their phone number, with no way to reactivate it. I still can send regular messages, but I can't see if it have been delivered or read anymore. We sincerely hope that this article on how to fix iMessage not working after the iOS 16 update has assisted you in fixing the existing issue. Gurman also received the suggestion of removing the eSIM account from the iPhone entirely and then reinstalling it. As long as youre using the same Apple ID, you can start a conversation and then pick it up later on any one of your Apple devices. An extremely disappointing issue." If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges. A selection of macOS tips to make your Mac life a more effortless experience. Your iMessage not working may be due to one of the following reasons: iOS devices have a fantastic feature called iMessage. Im guessing if you purchased an unlocked iPhone 13 from T-Mobile it would still supplied with the physical SIM card. to Get Quick Solution >. Set the correct time. Turn your phone on and off again to reboot the settings. iMessage works fine on my phone, but none of my other Apple products are . For more information, please see our 2. Don't let the chance of bringing iMessage back to life slip through your fingers. Step 2: When you select the mode, the software will then prompt you to enter the Recovery Mode with your iPhone. If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps: If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings. Once you tap on the message icon, youll be taken to the iMessage app to start a conversation. Email addresses configured within iMessage and FaceTime stay activated, but that isnt ideal for anyone. Step 2: Head to 'Send and Receive'. This site uses Akismet to reduce spam. Why is that so? Apple had been . While the iPhone 15 lineup is around six months away, there have already been plenty of rumors about the devices. At a time when consumers are being urged more and more to use eSIM instead of physical SIM cards, its certainly a troublesome issue. If you have other issues with a group message, you might need to delete the conversation and start a new one. Copyright 2022 iMyFone. Turn off and on Airplane mode or restart network setting. To send an SMS message, you need cellular network connection. Everything relating to iMessage not working after iOS 16 update will be covered in this article. Always turn off reduce motion. Type your message, then tap the Send button. Contact Our Support Team iMessage notification panel gives you instantaneous notifications of your iMessages. While completing the repair and without telling me, they swapped my Sprint SIM card to a T-Mobile one, and now iMessage is not working/syncing on my Apple Watch Series 5, iPad 7th Gen (w/ cellular), or MacBook Air. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~. check that you have more than two bars as the phone needs a good cellular connection to get its initial programing. 3 weeks later imessage stopped. We popped a cricket sim card in it and imessage activated immediately. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage. Turn your iPhone off. Solution 1: Disable or Enable the iMessage App on iPhone. Depending on your carrier, you might be charged for this SMS. Go to Settings > Messages and turn off iMessage. Last but not least, try resetting all the settings on your iOS device if none of the above solutions to fix the iMessage not working issue work. But, once they've done that, reactivate your eSIM per their instructions, and your iMessage will be fixed! Dates have yet to be announced for Apple's annual Worldwide Developers Conference, but it should take place in early June. 1 Why can't i send messages with tmobile? My imessage is on in settings and I have an iPhone. Apple may provide or recommend responses as a possible solution based on the information Previously i could connect to the wifi and also share my hotspot but i couldnt now. That means instead of calling, emailing, or hitting up Twitter DMs and Facebook Messenger when you have a question, you can talk to an actual human being at a company directly through the iMessage app. An apparent iPhone eSIM bug is randomly deactivating iMessage and FaceTime. Since iOS 16 was introduced, there has been a growing trend of iOS 16 iMessage not working on iPhone and iPad devices. 3. Reynolds and T-Mobile CEO Mike Sievert teamed up for a video letting customers know about the coming acquisition. Go to Settings > General > Date & Time and make sure that. Home > iPhone Issues > How to Fix iMessage Not Working on iPhone/iPad after iOS 16 Update? My iMessage on my iPhone stopped working with my phone number and would not let me reactivate it for quite awhile, with the error message "An error occurred during activation. Then click Resend next to the email address that you want to verify. The only solution that worked for me is getting a new physical SIM card. Other Twitter users disclosed theyd been battling the T-Mobile iMessage deactivation eSIM bug for weeks. Please try again in a few minutes. And I felt obligated to share, since I'm sure this is happening to other people. Turn Off iMessage and Reboot Your Phone. I swapped my physical SIM card to esim on my iPad Pro and I too cant log into iMessage, no matter how many times I type in my password I get that error, I have AT&T. (NOTE: You can also fix this problem simply by switching to a physical SIM card. iMyFone Store. ; 7 Why can't I send text messages on my iPhone? If you cant turn on or sign in to iMessage or FaceTime, Could not sign in, please check your network connection. Check your network connection. Employees were apparently briefed on Apple's large language model and other AI tools at the company's annual AI summit last month. If not, follow No Internet. Its important to note that the deactivation applies to the phone number associated with the eSIM. Check your device settings. If there is no issue when getting an iMessage, the notice will appear right away on the screen, but if there is, it's conceivable that you won't get the message. Faced with no other way to reactivate the services, customers are forced to switch to physical SIM cards. But after the iOS 16 iMessage update, some apple users face iMessage issues that trouble them a lot. Update: T-Mobile said they are working with Apple to try to resolve the issue, according to a follow-up tweet from Gurman. If you see an alert when you send a message, or if you cant send or receive messages, learn what to do. Police take down ChipMixer service tied to stolen crypto from FTX, Axie Infinity hacks, The Silicon Valley Bank fallout is just beginning, Best printer 2023: just buy this Brother laser printer everyone has, its fine, Google Glass Enterprise Edition is no more. 1. Also for some reason unknown i am not able to connect to Wifi. If the issue continues after 24 hours, follow these steps: You can also use your email address with iMessage and FaceTime. Apple on January 23 released iOS 16.3, delivering support for Security Keys for Apple IDs, changes to Emergency SOS functionality, support for the second-generation HomePod, and more. https://www.t-mobile.com/support/devices/apple/t-mobile-internet-and-mms-settings-apple-iphone. ***I like many others come onto this site for assistance and to help others. If iMessage is not working with just one of your contacts, their end is probably where the issue lies. Sign in again your apple id by signing out. If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number.