broadway inbound refund

Ticket refunds and exchanges are no longer being offered, effective May 1, 2022. Like StubHub, TicketsNow charges you a 15% fee for the sales transaction. Here Is How You Can Sell Your Broadway Tickets To Get Some (Or All) Of Your Money Back. We offer a wide range of workshops starting with the basics that are accessible to all groups. Your continued use of the Broadway Site and the Broadway Service following the posting of any changes to these Purchase Terms and Conditions constitutes acceptance of those changes. It has so much to offer school music groups, from the chance to watch Broadway shows, perform in unique venues and visit iconic sights, such as the Empire State Building and Central Park. -Working with Broadway theater box offices directly for same day show issues, last minute refunds, other miscellaneous tasks. 222 Broadway New York, New York 10038. The section titles in the Purchase Terms and Conditions are for convenience only and have no legal or contractual effect or significance. This is not anticipated to happen, but still could. They are most likely to comply when the Broadway show in question is very popular, because then they are relatively secure that they will be able to re-sell your ticket on short notice. Our elite team of international sales and press representatives has brought Broadway to hundreds of tradeshows, special events, and sales missions in dozens of countries. View the timetable for the 121 bus from Ormskirk Road / Aintree Rail Station to Utting Avenue East / Townsend Avenue including bus times and days of operation. 'Dark' is a theater term which means that a show does not have a performance that day. Our dedicated team of professionals has decades of experience in ticketing, marketing, and operations, providing group and travel buyers with superior support and service. 'BroadwaySF' and 'We', 'Our', 'Ours' and 'Us' refers to Broadway San Francisco/ATG Tickets US, LLC, whose office is at 1182 Market Street, Suite 200, San Francisco, CA 94102. . The following methods are your main options if you have Broadway tickets that you need to get rid of. Something the ticket agency isn't officially allowed to do because of their 'no refund' policies. Tickets may be exchanged for any other single performance on sale at time of exchange, subject to blockout dates and other restrictions. Day 1. This only happens in-person at the theatre box office and well in advance of the show. Making your customers - and your employees - happy, while decreasing operational costs. Broadway Inbound also gives its patrons the inside scoop on practices like booking early to save, since many shows offer early-bird . You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Purchase Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. COVID Policy: JULY 2022: MASKS OPTIONAL. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Craigslist buyers are notorious for expressing interest and then not following through, so sometimes it can take a while to successfully make a sales transaction. Broadway Inbounds mission around the world is to educate the travel industry about Broadway and the world-class entertainment New York City offers. 98 Car Rental FAQs How much is a rental car? Report inappropriate content. However, Broadway.com is not an obligor to certificateowner. Broadway Inbound is proud of its association with The Shubert Foundation, the nations largest private foundation dedicated to sustaining and advancing the live performing arts in the United States. These Purchase Terms and Conditions, the Website Terms of Use, the Privacy Policy, the Gift Card Terms and any and all other terms and conditions of service onwww.Broadway.com, and its successor, represent and constitute the entire agreement between you and Broadway.com regarding your relationship with Broadway.com, supersedes any prior statements or representations and governs your use of the Broadway Site and the Broadway Service, other than emails or other writings between us relating to specific transactions. Currently, there are no federal laws that prohibit the scalping or resale of tickets. It is amazing just how many people fail to understand this last statement. Ticket refunds are usually only done for shows that are in the top-5 shows on Broadway and where they will have no problem in reselling the tickets. You may also mail in your tickets for a refund to Telecharge, P.O. Broadway.com cannot and will not be liable for any loss or damage arising from your failure to comply with this paragraph. Any issues can usually be cleared up easily from there. Tickets purchased with a gift certificateare subject to Broadway.coms standard service charge, which may equal up to42.5% of the ticket price. We reached out to Broadway's ticketing service providers and theatres to get the latest refund policies. If and when we are able, we're honoring refunds and exchanges. These Purchase Terms and Conditions were last updated on August 26, 2022. 7.1 If you are unable to attend an Event managed by BroadwaySF through no fault of Ours, your tickets may be exchanged, subject . Lost/damaged/delayed luggage compensation limit increased to $3,800. Exchanges will be valued at original face value of the ticket purchased. If the new performance dates don't work for you, you may use the value of your ticket toward the purchase of any future Second Stage production, including a subscription package. If you have a problem picking up your tickets, please stay at the theater and call us or have the box office call us. The total purchase price includes: (i) the established Box Office Price (face value) of the tickets and, depending on the venue, a theater restoration fee or facility fee), and (ii) a service and handling fee (Service Fee). We know that many people buy their Broadway tickets from other sources, so you should contact those sources directly for advice. Broadway Inbound offers an amazing series of fun extras, including an exclusive series of workshops, enhancing your groups experience and making their trip to NYC unforgettable. The show can become unpopular between the time they buy the ticket and when they come to sell it, so having a guaranteed refund is a huge boon to the ticket broker - a refund that he would not get with TeleCharge or any of the other ticket sellers - and significantly reduces the risk. Broadway.com gift certificates can be used for any Broadway or Off-Broadway show currently playing in New York City that are sold through Broadway.com. CARDCO may delegate its issuer obligations to an assignee, without recourse. For now, we're following the lead of the shows so please check your show's refund/exchange policy for more information. Commercial Broadway, DHA Phase 8, Lahore, Pakistan. Complimentary tickets and resold tickets are not eligible for exchange. For certain events you may choose to pick up your tickets at the Box Office of the venue. A bit of sage advice: always buy from a reliable source. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, in Broadway.com's sole discretion, and Broadway.com may refer you to appropriate law enforcement agencies. We have a discounted inventory of Broadway tickets provided by Broadway Inbound directly. Copyright 2023 New York Show Tickets Inc. Broadway Shows Mask and Vaccination Requirements 2022, Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Broadway Ticket Refunds and Show Cancellations, How To Sell Broadway Tickets That You Already Purchased. Once you elect to be removed from our subscription list, you will not be sent future newsletters unless you request to be added to our subscription list or make purchases from the Broadway Site and/or the Broadway Service at a later date. Guests with accessibility questions, or who require additional assistance related to the venues COVID-19 policies may email ticketing@broadway.com. Groups can cancel or exchange until 24 hours in advance. 520 8th Avenue, 11th Floor. What shows can the gift certificate be used for? Exchanges must be made no later than two hours prior to start of originally-ticketed performance. The underage surcharge for drivers between the ages of 21 and 24 is $20 per day. There shall be no right or authority for any claims or disputes to be arbitrated or litigated on a class action basis or in a purported representative capacity on behalf of the general public or other persons similarly situated. Otherwise, you are encouraged to periodically check back online to see if the status of their event has changed.". You might want to increase your price by that amount to ensure that you get the total sale price you want. If at any time Broadway.com shall require you to register and create an account in consideration of your use of the Broadway Site and/or the Broadway Service, or if during a ticket purchase transaction or any other time we collect personal information from you, you will agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the Broadway Service's registration form (such information being the "Registration Data") and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. Group refunds are limited to 30 tickets per day in advance the refund request is made (for example, up to 150 tickets may be refunded if the request is made more than three days in advance of the performance date and time). Unless the parties agree otherwise, any mediation and/or arbitration shall take place in the State of New York, County of New York, and shall be administered by and pursuant to the rules of the American Arbitration Association ("AAA"). You will often see the same listings here as on StubHub. Email ticketing@broadway.comto request replacement. Because you are completely in control of the process on Craigslist, you don't have to worry about getting charged any fees that nickel and dime you. So what are you supposed to do if a last-minute emergency keeps you from going to the Broadway show? The flight attendant made me move and said I had no choice or she'd have to take it to the pilot (I dont believe it but I know when a flight attendant wants you to do something you shut your mouth and comply) One agent offered $50 a piece, so $250 total and I . Exchanges may not be made to change the number of tickets. COVID-19 related health protocols may be in effect at the time of performance, including, without limitation, required: mask or face coverings, temperature checks, testing, confirmation of prior travel to restricted areas and/or confirmation of no known symptoms of and exposure to COVID-19. You and the other folks who couldn't manage to get tickets in advance stand there biting your nails, hoping something will become available at the last minute. Cannot be resold. Or if one of the people you bought a ticket for drops out at the last minute? User Acceptance and Consent to Broadway.com Purchase Terms and Conditions. Hattiesburg Broadway Dr. 410 Broadway Dr. Hattiesburg, US 39401 Hattiesburg U.S. Hwy. To get in touch about an exchange, call 212-719-1300. The Broadway industry has indicated that it expects to reopen shows on September 14th, 2021. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Find your Broadway Inbound invoice within your email. The box offices of these hit shows also buy back leftover inventory from ticketing agencies at the last minute. Welcome to Broadway.com (also referred to herein as the "Broadway Site"). Try removing some filters. (This applies to Aladdin at the New Amsterdam Theatre and The Lion King at the Minskoff Theatre.). An inherent risk of exposure to COVID-19 exists in any place where people gather. If you purchased via Ticketmaster.com, Ticketmaster via Phone/App or the Disney on Broadway Hotline: your refund is being processed, and your credit card will be refunded automatically within 30 days. TodayTix in a statement said they "are continuing to uphold theater policies for each individual show, as we always have. As always, canceled events are automatically refunded. Some of these tickets are rush and SRO tickets that are sold at deeply discounted prices, some tickets are unused house seats that the Broadway show has decided to sell, others are VIP seats that they haven't sold at the inflated "premium" rate and have therefore been dropped down to the regular price - but there is another type of ticket that becomes available at the last minute as well, and that is the canceled or refunded Broadway ticket. Copyright 2023 New York Show Tickets Inc. Broadway Show Reopening Schedule: Post-Pandemic 2021/2022, Broadway Shows Mask and Vaccination Requirements 2022, The Most Popular Performance Show Times On Broadway, Broadway Ticket Refunds and Show Cancellations. For any issues, please contact Ticketmaster at 1-800-982-2787 and have your Ticketmaster Account Number/Confirmation Number handy. Lea Michele Joins RAGTIME Benefit Concert, Final Sondheim Musical, HERE WE ARE, Will Get World Premiere This Fall, Learn All About the True Story Behind PARADE. By continuing to access or use this site or its services, including by making a purchase, you signify YOUR ACCEPTANCE OF THESE BROADWAY.COM PURCHASE TERMS AND CONDITIONS. If 9/11 and Hurricane Sandy was not a big enough wake up notice, then lord knows what is.Contact Telecharge By Email, For tickets purchased from Ticketmaster for a suspended or canceled performance, your tickets should have already been refunded back to your credit card. Exchange policy may change or be revoked without notice. What are the terms and conditions of redeeming the gift certificate? Certificates purchased with a value of $500 or more will not be redeemable until 96 hours after purchase. Any group tickets that need to be exchanged or refunded may only be requested by the agent or agency of record for that order. Broadway.com's pricing for tickets and services are outlined in detail on every transaction. Some special ticket sales may have fallen through the cracks and will require some extra work to get refunded. These ticket refunds account for some of the cancellation tickets that become available at the Broadway box office shortly before the performance, but there really is not a whole lot of ticket refunds going on for the most popular shows. Designed to enrich the theatrical experience, they are a great option for any group, from students to executives, and are tailored to fit the needs of each particular group. After January 2022, Broadway returned to its old policy of no refunds, which can be found lower down on this page. "On Account" means that the value of your ticket is waiting for you to reuse it at a later time. Thats why shows are promoting consumer-friendly exchange and cancellation policies to encourage people to plan their return to live theatre.Which means the biggest question for you is: Whats the first show youre going to see?Were all excited to get back into a theatre and see the first show thatll let us in the door. Our workshops and classes are taught by seasoned Broadway professionals. 5. Location: Fulham Broadway<br>Account Manager & Business Development Executive - this role is a full time, permanent position based in SW London.<br><br>Our client is a unified communications company. Check back for more information - updates to this page are ongoing as theatres and ticketing agents update their policies and advise us as such. With the advice above, and a little luck, hopefully you can get back all or most of the money you originally spent on your Broadway tickets! "Our top priority continues to be the health and well-being of Broadway theatregoers and the thousands of people who work in the theatre industry every day, including actors, musicians, stagehands, ushers, and many other dedicated professionals." If you have any problems with this form, please feel free to reach out to us at . Customer Service and FAQ on Broadway.com - The BEST source for Broadway Shows, Broadway Tickets, Off-Broadway Tickets, Broadway Photos, Broadway Videos, Broadway News & Features Information will be updated as it becomes available. We hope that you're able to make it to your show, but there may be a way that you can still use your tickets if . You will provide Broadway.com with certain registration information, all of which must be accurate and updated. Implemented new inbound receiving standards, maximizing our throughput by 24%. For assistance, or If you have questions, contact Shubert Audience Services at 212-944-3700 or audienceservices@shubertorg.com. This would include ticket brokers, employee benefit programs, ticket counters, TDF and many other sources. All guests are encouraged to wear a mask in the theatre to protect themselves and others, but it is no longer required. Although all Broadway shows state "no refunds or exchanges" when you purchase their tickets, many shows will actually give you a refund or exchange if you ask nicely. These awesome shows will delight visitors from around the world. Facebook Marketplace is easy and free to use and is an excellent way of selling extra Broadway tickets, despite it being less popular for Broadway tickets. In additional to our FIT program, Broadway Inbound also provides direct inventory to select partners working within the New York metro area. All ticket purchases are final and tickets may not be exchanged or refunded. Looks like we couldn't find anything to match your search. Our customer service team will be in touch next week. The answer is that your purchase is protected by new same-day exchange and cancellation policies across all Broadway shows. (Updated 4/13/2020). Often the cancellation (or refunded) tickets come from the leader of a large group that has some members who didn't show up and who were unable to make it. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL BROADWAY.COM, ANY BW PARTY OR ANY OF THEIR RESPECTIVE AFFILIATES, SUBSIDIARIES, LICENSORS, SUPPLIERS AND THIRD-PARTY AGENTS BE LIABLE TO YOU FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF A BROADWAY.COM AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED SPECIFICALLY OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM USE OF OR INABILITY TO USE THE BROADWAY SITE AND/OR THE BROADWAY SERVICE OR ANY LINKS OR ITEMS ON THE BROADWAY SITE OR ANY PROVISION OF THE WEBSITE TERMS OF USE OR THESE PURCHASE TERMS AND CONDITIONS, SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS. Broadway Inbound is the group and wholesale ticketing source for tour operators and travel industry distribution partners.For More Information:PLEASE VISIT: . Read More; For more information about our COVID-19 health and . If you have your tickets in hand . If your show does announce a closing date before your performance, we will notify you of the closing by e-mail. Ordering FIT online makes it so easy to accommodate individuals. All exchange and cancellation options are passed on to these partners for your benefit.No matter how you buy, directly from Broadway Inbound, at the box office, or from your favorite travel site or agent, dont miss out on this exciting time. You should also consider the negative effect that additional fees might have on a potential buyer. In all newsletters you will be given the option to be removed from our subscription list by clicking an "unsubscribe" button. We offer a full refund on any unused Broadway tickets purchased from broadway.citypass.com if the cancellation request is received at least 72 hours before the scheduled event. . As you can imagine, we are processing a large number of bookings, so please bear with us during this busy period. So refunds on Broadway tickets do exist - it's not quite as simple as taking bad lettuce back to the supermarket, but it is possible to get a ticket refund and people are getting them every day. Easily Plan your Broadway Inbound event with GroupTools. (This applies to productions at the following venues: Brooks Atkinson Theatre, Gershwin Theatre, Lunt-Fontanne Theatre, Marquis Theatre, Minskoff Theatre, Nederlander Theatre, Neil Simon Theatre, Palace Theatre, Richard Rodgers Theatre.). 5941 Power Inn Road. REFUNDS/EXCHANGES. On the other hand, that also means that you may have a lot of competition from Broadway ticket brokers and other sellers who are trying to unload extra Broadway show tickets. If you are not dealing with a hot ticket, then you will also want to consider what is more important to you - selling the ticket quickly, or getting all of your money back. It's done by calling up Ticketmaster or Telecharge and asking if they will exchange your ticket for another performance due to some unforeseen circumstance that you have. Terrific! What do I do if my show closes before my performance date? All ticket sales are final. It is Ticketmasters standing policy to automatically refund the full cost of the Broadway ticket and the associated fees back to the original purchasers credit card for any canceled events: As this is an unprecedented volume of show cancellations during the Coronavirus COVID-19 pandemic, Ticketmaster states that you should expect to receive your refund in less than 30 days, as they are forced to refund over 1 billion tickets worldwide, understandably sending them into a bit of a tailspin. If you have physical tickets, but want to avoid the hassle of mailing, you can scan your tickets and email them as a PDF. This exchange or refund transaction can only happen at the box office and in person. Those holding tickets for performances through September 6, 2020 will receive an e-mail from their point of purchase with detailed information regarding refund . If that has not happened yet, then you may need to contact Ticketmaster directly. BROADWAY.COM, ITS AFFILIATES, SUBSIDIARIES, AND LICENSORS DO NOT WARRANT THAT THE BROADWAY SITE AND THE BROADWAY SERVICE IS ACCURATE, RELIABLE OR CORRECT; THAT THIS BROADWAY SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE BROADWAY SITE AND THE BROADWAY SERVICE IS FREE OF VIRUSES, WORMS OR "TROJAN HORSES" OR OTHER HARMFUL COMPONENTS AND THEY ARE NOT LIABLE, JOINTLY OR SEVERALLY FOR ANY DAMAGE YOU MAY SUFFER AS A RESULT OF ANY SUCH DESTRUCTIVE FEATURES. Outright ticket refunds are rare (unless the performance itself is canceled or experiences a technical difficulty), but exchanges are not uncommon - so it's a kind of refund, without being a cash refund per se. You can also claim the gift as a charitable contribution. Violence in Times Square continues to be a problem and if the problems escalate, ticket buyers may demand a refund due to safety concerns. CARDCO CCCIV, Inc. is the certificateissuer and sole obligor to card owner. Purchase, use or acceptance of card constitutes acceptance of these terms. We're continuing to monitor the situation and should we need to make any big changes, we'll let our audience know as soon as we can. Broadway shows certificate be used for your purchase is protected by New same-day and... Broadway, DHA Phase 8, Lahore, Pakistan for that order we could n't find anything to match search! A reliable source your failure to comply with this form, please contact Ticketmaster at 1-800-982-2787 and no... All guests are encouraged to periodically check back online to see if the status of their has. Being offered, effective may 1, 2022 a last-minute emergency keeps you from going to Broadway. 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