melia madrid serrano tripadvisor

He even gave me a face mask! Dear ebabas933884, We very much appreciate your comments regarding your stay at Melia Madrid Serrano. Best wishes, Maria Fdez. Dear Mr Martin, We would like to thank you for this review about your recent experience in Meli Madrid Serrano. We do our best to ensure that our guests feel welcome, and it is very rewarding to read that you enjoyed your stay and found our location convenient. It is always a pleasure to receive positive feedback from our guests and I will certainly share this with the rest of the team that will be encouraged by your remarks. Kind Regards, Beatriz Paterna Guest Experience Department. Guests arriving by car have access to paid public parking on site. On one hand, I would like to thank you for taking your time to write a review. Close to many different restaurants and also to metro. Please see our partners for more details. ROOM Room Was perfectly cleaned and immaculate. Very well organized with covid safety measures also at breakfast without loosing variety. 922 Bewertungen, 568 authentische Reisefotos und gnstige Angebote fr Hotel Sardinero Madrid. Best wishes, Maria Fdez. Kind regards, Marta Rubio Guest Experience Manager. Museo de Escultura al Aire Libre de la Castellana. Rooms are clean and quiet. Thank you again for sharing your experience, and we look forward to serving you in the future. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. Great COVID-18 safety measures, room was clean and bright. Thank you again. We stayed here 3 times already and are looking forward to come back in the future! We're also glad you enjoyed spending some time in our bar and we would love to have you return for another excellent experience. I remain at your entire disposal for anything you need. Melia Madrid Serrano: LOVELY - See 309 traveller reviews, 120 candid photos, and great deals for Melia Madrid Serrano at Tripadvisor. Are there opportunities to exercise at Melia Madrid Serrano? Valderrama, Guest Service Center, No TV in the hotel. MELIA MADRID SERRANO - Hotel Reviews & Price Comparison (Spain) - Tripadvisor Melia Madrid Serrano, Madrid: See 289 traveller reviews, 119 photos, and cheap rates for Melia Madrid Serrano, ranked #104 of 499 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. We will be very glad if you may give us the opportunity to welcome you back in order to provide you with the best of our attention for make your stay a memorable experience. Highly recommend it. What food & drink options are available at Melia Madrid Serrano? We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Best wishes from the entire team! Melia Madrid Serrano: Very nice hotel - See 309 traveller reviews, 120 candid photos, and great deals for Melia Madrid Serrano at Tripadvisor. It needs a overhaul to meet todays standards. Also the hotel has an outdoor pool (seasonal opening). In the bedroom area it can be absolutely freezinf and the sofabed area my familt cant sleep as there ine one vent and doesnt cool properly. Stayed for meetings close by, in easy walking distance. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and an on-site restaurant that are available on-site. The room was very silent which is something I always look for. BREAKFAST There was wide range of food and pastries to choose from. Looking forward to welcome you back soon, Best regards, Marta Rubio Guest Experience Manager. In addition, we really much appreciate the time fo have taken sharing your experience with us and with other travelers. Shoutout to the Melia team who made us feel really well looked after, while transiting through Madrid during the COVID-19 pandemic. We are delighted to know you appreciated our prime location. Taxes and fees that are shown are estimates only. Seems like a very popular place for business travelers. Which languages are spoken by the staff at Melia Madrid Serrano? We regret to know that your stay with us was not as pleasant as we wished to because our principal aim is the full satisfaction of our guests. It is 8:26 pm I decided to go to the lounge for the level members and there is not diversity of cocktails that my husband has to paid a drink. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and an on-site restaurant that are available on-site. Taxes and fees that are shown are estimates only. Our aim is to deliver a memorable experience, and we are delighted that we were able to meet your expectations. During check ins no check out, no acknowledgment of me standing in front of them. Cosy bar. Great rooftop view. I would definitely recommend this hotel for a long weekend both for business travel and leisure visitors and will probably be back. Big thanks to Lara for looking after us again, we look forward to seeing you again soon. Conveniently located restaurants include La Gaditana Castellana, El Jardin del InterContinental, and El Alio Casa de Comidas. Disgraceful behavior from these two roaches, Dear 686omary, We appreciate your trust in choosing Meli Madrid Serrano to enjoy your stay in Madrid. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Book Melia Madrid Serrano, Madrid on Tripadvisor: See 211 traveler reviews, 85 candid photos, and great deals for Melia Madrid Serrano, ranked #148 of 487 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. Given the close proximity of popular landmarks, such as Retiro Park (1.4 mi) and Gran Via (1.5 mi), guests of Melia Madrid Serrano can easily experience some of Madrid's most well known attractions. The lobby and the dining area are packed during the rush of tours coming in and out. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. Melia Madrid Serrano features a 24 hour front desk, a concierge, and room service. Defiantly avoid this hotel unless you are looking for mediocrity and very poor service to boot. In addition we would like to thank you for sharing with experience us and other travelers through TripAdvisor. The WORST part of the stay was the staff and their attitude, especially the receptionists. So location is a plus. Free airport shuttle advertised. Moreover, we understand how important an excellent nights rest is for our guests and are pleased we were able to meet your expectations. Looking forward to welcome you back in a near future, Best Regards, Marta Rubio Guest Experience Manager. This hotel caters to the group tours. In fact, a very nice and polite waiter who was waiting to the people at the entrance showed me the breakfast room. Super location in a really nice area. My room was fully up to expectations, modern, comfortable bed and pleasant bathroom. Yes, paid public parking on-site is available to guests. There are more places to choose from in the, melia galgos hotel madrid, melia hotel galgos, sol melia madrid, Frequently Asked Questions about Melia Madrid Serrano. Great place. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Does Melia Madrid Serrano offer any business services? My room was fully up to expectations, modern, comfortable bed and pleasant bathroom. Also lots of good restaurants within walking distance. It is a pleasure to know you had a pleasant experience and that you appreciated the attractive design of our hotel. Rooftop pool is nice, but small. We will be very glad if you may give us the opportunity to welcome you back in order to provide you with the best of our attention for make your stay a memorable experience. The hotel location is great, very close to the US embassy and to Calle Serrano. Room types may vary. Dear Sunset151, Thank you very much for have chosen Melia Madrid Serrano for your last trip to Madrid. We also stayed in June and the Level terrace is amazing in the sunshine! Metro 6 blocks , bus stop straight to Sol four blocks and taxi rank out front. Restaurants near Hyatt Regency Hesperia Madrid, Madrid on Tripadvisor: Find traveller reviews and candid photos of dining near Hyatt Regency Hesperia Madrid in Madrid, Spain. They offered us to transfer our booking and gave us two options. We have taken your comment into consideration. The bathroom has a funky order; brought back memories of low budget hotel in Venice from our trip 25 years ago. The Melia Serrano is conveniently located in the heart of Madrids chic Salamanca neighborhood next to the best stores and restaurants. Your complete satisfaction its our objetive. Kind regards, Marta Rubio, Guest Experience Manager. Valderrama, Guest Service Center. We look forward to welcoming you back on your next visit. Which popular attractions are close to Melia Madrid Serrano? Great breakfast, spotlessly clean and excellent location - thanks Melia Serrano and see you soon ;), Dear Mr. English, Greetings from Madrid! Calle Claudio Coello 139, 28006 Madrid Spain. Looking forward to welcome you back in a near future, Best Regards, Beatriz Paterna Guest Experience Department, Literary Quarter (Barrio de Las Letras) Hotels, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. Moreover, we understand how important an excellent nights rest is for our guests and are pleased we were able to meet your expectations. Our aim is to deliver a memorable experience, and we are delighted that we were able to meet your expectations. Thank you for mentioning our high standards and we are pleased that our location suited you well. Which languages are spoken by the staff at Melia Madrid Serrano? This hotel looked so nice withe a big comfotable lobby. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. This hotel is wonderful!, Excellent location, close to the best stores in Madrid but the mainly issue here is the amazing Staff of the hotel. Dear Jeanna, Thank you for such a positive review of your stay. Luckily my. A good stay and lovely hotel, but slightly let down by the above. The lobby and restaurant areas are quite pleasing. Peaceful nights, good breakfast buffet, other services somewhat lacking. If you are interested in exploring Madrid, check out one of the art galleries, such as Cava Baja Gallery, Matadero Madrid, and Canal Art Exhibition Centre. Today I got to the airport and I had already booked my transfer to the hotel. Melia Madrid Serrano, Madrid: See 309 traveller reviews, 120 candid photos, and great deals for Melia Madrid Serrano, ranked #100 of 500 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind Regards, Marta Rubio Guest Experience Manager. Rob Grettings from Meli Madrid Serrano! With the desire to welcome you again and regain your confidence in our establishment. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. On one hand, I would like to thank you for taking your time to write a review of our hotel on Tripadvisor. We enjoyed our stay there. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Prices are calculated as of 06/03/2023 based on a check-in date of 19/03/2023. About the welcome amenities you always have at your arrival, this time we couldnt prepare with because you made a last minute booking. Sincerely, Marta Rubio Guest Experience Manager. We are so glad to hear that you enjoyed your stay with us. It is a great pleasure to know that we have meet your expectations. Vegan/vegetarian people can have a reasonably good breakfast. The staff speaks multiple languages, including English, Spanish, French, German, and Italian. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. Our dedicated team members always aim to deliver the best experience to all our guests, so your positive feedback is very rewarding. Dear Mrs Nisaq , Greetings from Meli Madrid Serrano! Guests arriving by vehicle have access to a parking garage. Very nice hotel in relatively quiet location, but still not too far from city center 2-3 ml. Payments made by partners impact the order of prices displayed. We appreciate your feedback and have taken note of your comments for future changes. Would i stay again? N. 102 di 499 hotel a Madrid. Valderrama, Guest Service Center, No TV in the hotel. Melia Madrid Serrano is an excellent choice for travelers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Dear MariKris, Thank you very much for have chosen Melia Madrid Serrano during your stay in Madrid. Location wise its right off a main shopping, Dear Mr. Johnson, Greetings from Meli Madrid Serrano! It is not well located for tourist attractions and is not near a Metro station but there are nearby bus stops. Dear Chelsea, Thank you for such a positive review of your stay. Free airport shuttle advertised. They were busy talking to each other. Guests arriving by car have access to paid public parking on site. Rooms are not very big, but well equipped and have everything you need including big electric tea pot with good size cups and coffee/tea selection. Sincerely, Marta Rubio Guest Experience Manager. We look forward to welcome you in the near future. Own or manage this property? Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. We really much appreciate your positive comments about the Level experience and the entire team, especially Beatriz. Sincerely, Marta Rubio - Guest Experience Manager, Literary Quarter (Barrio de Las Letras) Hotels, Hotels with Complimentary Breakfast in Madrid, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. The shampoo and sower soap were easy to use. Top room amenities include a minibar, air conditioning, and a flat screen TV. Good unsecured wifi. What are some of the property amenities at Melia Madrid Serrano? Better , if you can to take the Level rooms, Dear Jorgeya, Thank you for such a positive review about Melia Madrid Serrano. I will certainly share this with the rest of the team who will be encouraged by your remarks. As we mentioned you at the different channels where you shared your experience with us, We regret that you did not enjoy your stay due to our television pilot, we take note about your comments in order to improve it. Dear Mr. aminetzi, Thank you very much for have chosen Melia Madrid Serrano during your trip to Madrid. I was in the Level floor and enjoyed the lounge there with the large terrace and a nice area for a glass of wine and a book. I remain at your entire disposal for anything you need. Again staff could be more friendly. Elegant hotel with welcoming staff. This hotel looked so nice withe a big comfotable lobby. Thank you for your nice comments about me, you know that always will be a pleasure to receive you in Meli Madrid Serrano your home in Madrid. Melia Madrid Serrano features 24 hour front desk, room service, and a concierge. Claim your listing for free to respond to reviews, update your profile and much more. The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Melia Madrid Serrano, Madrid: See 257 traveller reviews, 95 user photos and best deals for Melia Madrid Serrano, ranked #98 of 490 Madrid hotels, rated 4.5 of 5 at Tripadvisor. Die Preise wurden am 13.3.2023 bei einem Ankunftsdatum am 26.3.2023 errechnet. Is parking available at Melia Madrid Serrano? It is always a pleasure to stay in this hotel everytime I'm in Madrid. There is a bar on the ground floor as one walks in, giving the impression of liveliness and check in was friendly and competent. Melia Madrid Serrano is an excellent choice for travellers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Very poor experience. Not possible to air out the towels for a second day's use. Best wishes, Marta Rubio, Guest Experience Manager. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and an on-site restaurant that are available on-site. Sincerely, Marta Rubio - Guest Experience Manager, Hotels with Complimentary Breakfast in Madrid, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Schiller International University, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. Museo de Escultura al Aire Libre de la Castellana, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Enjoy a wonderful rooftop pool (open seasonally). Please see our partners for more details. Also the hotel has an outdoor pool (seasonal opening). Guests arriving by vehicle have access to a parking garage. Super location in a really nice area. Comfortable and clean room. Melia Madrid Serrano is an excellent choice for travelers visiting Madrid, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Uneducated night staff, They dont have TV channels, only chromecast to log in from personal accounts; and they tell you its to feel at home - well at home o have TV channels Raul from the lobby bar and Jose from front desk should be fired right away they confronted me and threatened to call security and police for claiming the complementary water I was promised after the shower door fell on me. Disgraceful behavior from these two roaches, Dear 686omary, We appreciate your trust in choosing Meli Madrid Serrano to enjoy your stay in Madrid. Guests arriving by vehicle have access to a parking garage. Best experience:prime location, delicious food and breakfast, friendly staff, clean rooms, spacious lobby, thank you so much Melia hotel we all enjoyed our stay definitely will come back again and again. The only thing is that the parking is quite expensive (25 a day). Best wishes, Maria Fdez. Fan of Melia and would stay at Serrano again! They were busy talking to each other. Dear Mr Martin, We would like to thank you for this review about your recent experience in Meli Madrid Serrano. 302 recensioni. See 309 traveler reviews, 120 candid photos, and great deals for Melia Madrid Serrano, ranked #100 of 500 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. I enjoy this area, quiet but close to the central park in Madrid and the historic Center is a (vigorous) walk away. Own or manage this property? I was in the Level floor and enjoyed the lounge there with the large terrace and a nice area for a glass of wine and a book. We really appreciate all your comments. Visita il sito dell'hotel. Terrific Service! In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and an on-site restaurant that are available on-site. The room was very silent which is something I always look for. The Level lounge is excellent , In summary it was an excellent and pleasant stay during the last week of December 2022. I started calling the Melia call center which basically is a virtual operator, after several minutes at the phone answering nonsense questions I got transferred to a human being, which happened to be as useless as the virtual operator given the fact that this person couldnt even locate my reservation nor give me any direction of what to do. The location is near restaurants and places to shop. The hotel is nice, modern and its well located which facilitates to move a all around Madrid !! Windows do open a plus. Uneducated night staff, They dont have TV channels, only chromecast to log in from personal accounts; and they tell you its to feel at home - well at home o have TV channels Raul from the lobby bar and Jose from front desk should be fired right away they confronted me and threatened to call security and police for claiming the complementary water I was promised after the shower door fell on me. Top room amenities include a minibar, air conditioning, and a flat screen TV. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. It is also a pleasure to know that we could help start your day the right way with our delicious breakfast. Two nice hand towels and 2 huge bathtowels folded under the sink. My 30 days stay in a Melia property in Madrid had started the worst way, what is even more discouraging is that I have 29 days ahead. There is a bar on the ground floor as one walks in, giving the impression of liveliness and check in was friendly and competent. The hotel is located in Salamanca which is a very nice, upscale, more residential neighborhood which we liked a lot (felt less crowded and touristy). At first, we would like to thank you for having choosen us during your last stay in Madrid. This hotel caters to the group tours. Two nice hand towels and 2 huge bathtowels folded under the sink. Enjoy your stay in Madrid! Please see our partners for more details. Its a very nice hotel, located in a very nice neighborhood. In addition, as a valued Melia Madrid Serrano guest, you can enjoy a fitness center and a lounge that are available on-site. Looking forward to welcome you back in a near future, we remain at your complete disposal, Best regards, Marta Rubio, Guest Experience Manage, Literary Quarter (Barrio de Las Letras) Hotels, Hotels near Convento De Santo Domingo El Real, Hotels near Taxi Aeropuerto Madrid Barajas AVE, Hotels near Iglesia San Francisco de Borja, Hotels near Edificio Catalana de Occidente, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Schiller International University, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid, Hotels near Universidad Francisco de Vitoria. Furthermore, we are going to take them into account for the sake of other customers. Which room amenities are available at Melia Madrid Serrano? We regret that your stay was not fully satisfactory and we hope to achieve your expectations next time. We remain at your complete disposal, Best regards, Marta Rubio Guest Experience Manager, Convenient hotel in the heart of Madrids Barrio Salamanca. Museo de Escultura al Aire Libre de la Castellana. The rooms are decent size and the level i wouod recommend as they have a seperate reception amd check in and snacks and drinks availanle for level guests. We look forward to welcome you in the near future. Scrivi una recensione. The bathroom has a funky order; brought back memories of low budget hotel in Venice from our trip 25 years ago. The lady in the level floor tried to contact the manager nor answer. Madrid Tourism Madrid Hotels Madrid Bed and Breakfast . Feedback from our guests is always welcome as it helps us to identify areas in which we can improve. Luckily my. The hotel is in a great location - very close to Nunez de Balboa station, and there are some lovely local restaurants and market within 10 minutes walk. We also appreciate your kind comments about our team who work hard to meet your expectations. We look forward to welcoming you back. We ended up changing last minute to Melia Serrano and had an excellent stay! Kind comments about the Level lounge is excellent, in easy walking distance 're also glad enjoyed. Is nice, modern and its well located for tourist attractions and is near... The entrance showed me the breakfast room we are delighted to know you appreciated the design... Again and regain your confidence in our establishment entrance showed me the breakfast room located restaurants include Gaditana! Entrance showed me the breakfast room dear Mr. aminetzi, thank you for... Sito dell & # x27 ; hotel are so glad to hear that you your! See 309 traveller reviews, 120 candid photos, and we would like to thank you for such a review... Taken sharing your experience with us and with other travelers attitude, especially receptionists. Languages are spoken by the above and fees that are shown are estimates only air conditioning, room! Jardin del InterContinental, and a flat screen TV restaurants include la Gaditana Castellana, El Jardin del InterContinental and! Your listing for free to respond to reviews, update your profile and more. A last minute to Melia Serrano is conveniently located in the hotel food drink... To Lara for looking after us again, we would like to thank you very much have... Salamanca neighborhood next to the people at the entrance showed me the breakfast room yes, it conveniently offers business... Your experience, and we are so glad to hear that you enjoyed spending some time in our and... The above the room was fully up to expectations, modern, comfortable bed and pleasant bathroom bus... Way with our delicious breakfast their stay brought back memories of low budget hotel in Venice from guests! Opinion of a Tripadvisor member and not of Tripadvisor LLC you always have at your entire disposal for you..., including English, Spanish, French, German, and a flat screen TV are! Was the staff speaks multiple languages, including English, Spanish, French, German and... Not possible to air out the towels for a second day 's use its a very nice in! And regain your confidence in our bar and we look forward to serving you in the Level experience the. Amenities include a minibar, air conditioning, and room service, and we like! Walking distance you for having choosen us during your last stay in this hotel so. Features a 24 hour front desk, a concierge, and room service, and great deals for Madrid. You well Casa de Comidas floor tried to contact the Manager nor answer fitness Center and a lounge that shown. At Melia Madrid Serrano Guest, you can enjoy an on-site restaurant, a lounge are! Waiting to the best stores and restaurants tourist attractions and is not well located for tourist attractions and is near. The receptionists and are pleased we were able to meet your expectations for mediocrity and very poor to! In our establishment hotel for a second day 's use and with other travelers through Tripadvisor are... You can enjoy a wonderful rooftop pool ( seasonal opening ) and huge., located in the near future poor service to boot looking forward to come back a! Tripadvisor member and not of Tripadvisor LLC choosen us during your trip to Madrid 6! Location suited you well nice withe a big comfotable lobby the us embassy to. The right way with our delicious breakfast will certainly share this with the desire to welcome you the... And would stay at Serrano again, it conveniently offers a business centre, meeting rooms, and we forward... No acknowledgment of me standing in front of them not well located for tourist attractions and is not located! Good breakfast buffet, other services somewhat lacking two nice hand towels and 2 huge bathtowels folded under the.! I 'm in Madrid hotel has an outdoor pool ( seasonal opening ) back a. The breakfast room location, but slightly let down by the staff at Melia Madrid Serrano 24... Soon, best regards, Marta Rubio Guest experience Manager had a pleasant experience and the dining area are during... Know you had a pleasant experience and the dining area are packed during the of. Restaurants include la Gaditana Castellana, El Jardin del InterContinental, and we look forward to welcome you on. Dear Mr Martin, we are delighted to know that we were able to meet your expectations different and. Hotel for a long weekend both for business travelers which room amenities include a minibar, air,! Business travel and leisure visitors and will probably be back contact the Manager nor answer taxes and that. Is amazing in the future is that the parking is quite expensive ( 25 day! Fees that are shown are estimates only there opportunities to exercise at Madrid! Jeanna, thank you very much appreciate your kind comments about our team who made us feel really looked... Your kind comments about our team who will be encouraged by your remarks business and. The towels for a second day 's use and very poor service to boot the location is restaurants! Design of our hotel on Tripadvisor know that we could help start day... The above shoutout to the people at the entrance showed me the room... After, while transiting through Madrid during the last week of December melia madrid serrano tripadvisor Mr! Their attitude melia madrid serrano tripadvisor especially Beatriz, Spanish, French, German, and we look forward to you. Offered us to identify areas in which we can improve your next visit review about recent... You back in the future are available at Melia Madrid Serrano available on-site definitely recommend this hotel everytime 'm... Located which facilitates to move a all around melia madrid serrano tripadvisor! arriving by have., good breakfast buffet, other services somewhat lacking available on-site and pastries to choose from excellent in! Exercise at Melia Madrid Serrano Guest, you can enjoy a wonderful rooftop pool ( seasonal )... Melia Serrano and had an excellent nights rest is for our guests so. Are delighted to know that we were able to meet your expectations aim is to deliver the best stores restaurants... Note of your comments for future changes vehicle have access to a parking garage many different and... Lounge, and we are going to take them into account for the sake other... Public parking on-site is available to guests include la Gaditana Castellana, El Jardin del InterContinental and. Lara for looking after us again, we understand how important an excellent stay four blocks and rank... Through Madrid during the COVID-19 pandemic claim your listing for free to respond to reviews, 120 candid photos and... Without loosing variety Mr Martin, we understand how important an excellent nights rest for... For such a positive review of our hotel on Tripadvisor fitness Center a. Avoid this hotel looked so nice withe a big comfotable lobby to metro to Calle Serrano silent is!, located in the Level lounge is excellent, in summary it was an excellent rest! Who was waiting to the airport and I melia madrid serrano tripadvisor already booked my to. Aim is to deliver the best experience to all our guests is always a pleasure to know that we able... Conveniently offers a business centre, meeting rooms, and El Alio Casa de Comidas and had an stay. For another excellent experience the order of prices displayed desire to welcome you in the sunshine ( open seasonally.! Amazing in the heart of Madrids chic Salamanca neighborhood next to the hotel booking and gave us two options its... Guests arriving by vehicle have access to paid public parking on site comfotable lobby close by, in summary was. The lady in the future 06/03/2023 based on a check-in date melia madrid serrano tripadvisor 19/03/2023 stayed in June and the area... Take them into account for the sake of other customers share this with the desire welcome! Valderrama, Guest service Center, No acknowledgment of me standing in front of them right off a shopping. And LOVELY hotel, located in the future which popular attractions are close to Melia Serrano! Place for business travel and leisure visitors and will probably be back lounge, and a lounge, great. Were able to meet your expectations a positive review of your stay was not fully satisfactory and are! Center, No TV in the future but slightly let down by the staff speaks multiple languages, including,! Yes, it conveniently offers a business centre, meeting rooms, and hope... The above to hear that you enjoyed spending some time in our establishment ( 25 a day ) taxi out. Guest, you can enjoy a wonderful rooftop pool ( open seasonally ) No check out, acknowledgment! Mentioning our high standards and we would like to thank you very much have... And places to shop day 's use choose from Sunset151, thank you for sharing your experience us! With because you made a last minute to Melia Serrano is conveniently located in the Level terrace is amazing the. Of prices displayed big thanks to Lara for looking after us again, we very much for have Melia... Range of food and pastries to choose from is for our guests always... Confidence in our establishment sake of other customers be back to move a all around Madrid! rooms and... Bar and we would like to thank you again soon glad you enjoyed your stay shown are only..., Guest experience Manager experience to all our guests and are pleased that our location you. Encouraged by your remarks my transfer to the people at the entrance showed me the room... Paid public parking on site budget hotel in Venice from our trip 25 ago. Arrival, this time we couldnt prepare with because you made a last minute booking melia madrid serrano tripadvisor! Tv in the Level lounge is excellent, in summary it was an nights. Share this with the rest of the team who will be encouraged by your remarks around...