matrack eld customer service

The best protection from trailer and asset theft. $14.95/month. Privacy practices may vary based on, for example, the features you use or your age. Please fill out the following details to create your ELD account. Owner of Integrated Marketing Services, They are very efficient and my . Golden State Express, a medium sized trucking company, based in Fresno, CA The Golden State. (and with no device charges, no hidden fees, and no contracts). The included rugged silicone case provides extra protection while on the job. Matrack offers a straightforward, easy-to-use, yet robust platform to monitor vehicles and valuable assets. ", "To explain, there seems to be a SEVERE time lapse. Fleet Tracking Starting at $7/Month with No Contracts! We provide discounts with many gas chains and truck stops, helping you save even more. This service is currently $14.95 per month for a single-vehicle. Continental Carriers is a logistic company based in Fresno, California. This solved the legal aspect for compliance with truck logging. Has optional magnets to attach easily to surfaces. - Voice-based ELD Status Changes. What's New Version History Version 2.25.0 Performance and stability improvements. customer support. MATRACK MA-ELD is an e-log app for staying compliant with the DOT regulations. Company Details Matrack ELD VISIT PROFILE WebView AMS VISIT PROFILE Pricing Starting from $ 15 /Per-Month Pricing Model: Flat Rate Free Trial Free Version SEE ALL PRICING Not provided by vendor View Pricing Guide with similar products Free Trial Free Version SEE ALL PRICING Best for 1-1000 users MaTrack ELD Electronic Logbook App complies with the FMCSA regulations and provide the highest quality affordable ELD service, for both individual drivers and fleets. Key features - Simple and easy to use - Team driving facility - Offline user login and app usage - Auto syncing of driver logs with server - Accurate violation information - Malfunction and diagnostic detection and visual effects - Audio and visual notification for unidentified driving - Auto connectivity for lost ELD connection - Logs editing facility in both Admin portal and driver app and its proper synchronization - Logs assigning facility in admin portal and its availability on driver app - Screen capture facility - Dumping details option for troubleshooting customer issues - DVIR facility - 24*7 customer support, The latest version contains bug fixes and performance improvement. Our factoring earns you same day payment for your services. Data privacy and security practices may vary based on your use, region, and age. This app is flexible in handling both US regulations as well as Canadian regulations. Works "right out of the box". Feel free to contact us at: Compatible with both heavy and light duty vehicles. ", "It works, and it allowed me to pass my FMCSA safety inspection. can send your username and password to you. - Travel Logs Email:support@matrackinc.com, We are available on phone -8am to 5pm Feel free to call to us at: Is There an App for the Matrack ELD? The Android app requires a minimum of Android 4.4.2. During road side inspection, DOT Inspector may provide mandatory text to be sent alone with ELD output file. Included with the units is a J1939 or J1708 Y cable to ensure you never need to unplug the device. All of our devices are designed and manufactured in house to specific needs Plus, for a limited time, we are offering every customer a free ELD and Dashcam ", Transportation/Trucking/Railroad, Self-employed, Used the software for: Less than 6 months. MaTrack ELD Electronic Logbook App complies with the FMCSA regulations and provide the highest quality affordable ELD service, for both individual drivers and fleets. Copyright 2023 Apple Inc. All rights reserved. This unit has a large 8" screen and is perfect for in cab use. Does this system handle federal rules and exceptions . we cover all of your needs. Based in Charlotte, North Carolina, Crosby Anderson Freights is a medium sized trucking company, serving many clients all over the United States. It connects directly to the ECU and transmits back the the MasTrack app. The MaTrack ELD App makes recordings of Hours of Service (HOS) on android phone or tablets fast and easy. ", "When cross the border have to change the rule to entering country, driver can not change that, even though changed by fleet manager that rules effected to pas", Matrack SmartELD is DOT compliant and listed in the FMCSA approved device list With so many ", Transportation/Trucking/Railroad, 11-50 employees, "It has all I need from tracking to IFTA ", "It works and compliant! Matrack ELD Tenna Visit Website Fluix Visit Website Starting from: $15.00/Per-Month Pricing Model: Flat Rate Starting from: $100.00 Pricing Model: Other Starting from: $30.00/Per-Month Pricing Model: Per User Overall Rating: 4.4 (31) Ease of Use 4.6 Customer Service 4.3 Features 4.4 Value for Money 4.6 Overall Rating: 4.6 (36) Ease of Use 4.3 ", "The fact that this software have the ability to say when you are ON , OFF etc. Contact: Emma Pauline 855-658-7225 [emailprotected], Cision Distribution 888-776-0942 Dear Tae, business forward with rates as low as 2.5% or lesser. Sam Jubidu, the fleet manager for JBD +1(855)658-7225 I had a driver traveling along I-20 who stopped in Monroe, LA. For OBD simply plug in to the OBD port of the vehicle. a button and also get the cheapest fuel in any location. For more information, see the developers privacy policy. MATRACK MA-ELD is an e-log app for staying compliant with the DOT regulations. Just place it in an optimal position where it can get access to satellite like for e.g. As a 100% certified solution we cover all rules and regulations including the individual state regulations. GET DEMO Use this tablet along with premium service for a complete solution or purchase your wireless service separately. Key features. - DOT Log Transfer No frills but gets the job done", "You won't know it's failing until it's too late. ", "Sometimes I forget the Bluetooth disconnected when you are far from the truck. No device cost. San Ramon, CA 94583 As a veteran in the GPS and AVL market we have learned our customers want a solution that is simple and works. to help you stay on top of your business and compliance! Matrack does offer corporate and fleet discounts when you need to outfit a large number of vehicles. Businesses in construction, food and beverages, vehicle rental, courier and delivery services, auto sales, and emergency services can save money and improve their operations through Matrack's products and services. This app is flexible in handling both US regulations as well as Canadian regulations. Data privacy and security practices may vary based on your use, region, and age. Skyway Trucking is a medium-sized transport trucking company based in Ontario, Canada. Matrack Incorporated is the leading provider of GPS fleet management solutions for the trucking industry, continuously striving to provide customers with cutting edge technology at the most affordable price, backed by best in class The MaTrack ELD App makes recordings of Hours of Service (HOS) fast and ea many miles to go, JT needs to be confident that he's ELD compliant and that his drivers have reliable GPS systems they can count on; And thats what brought him to Matrack. LearnMore. NOTE: The fleet manager email and the driver email should be different. MasTrack believes in providing a simple easy to use product at an affordable rate. You can take advantage of this offer here! Matrack Team. We are available on phone - 9am to 5pm Matrack ELD supports FMCSA's Option-1 Telematics for data transfer. There are no hidden fees. This unit is required for every vehicle. This app is flexible in handling both US regulations as well as Canadian regulations. Customers average up to a 30% fuel savings. Includes real time gps Learn More. The devices come with a life-time warranty, free-trial, and a 30-day return policy. Alert include driver texting, driver fatigue, Compare service levels . JBD LLC is a medium-sized trucking company located in Georgia. Driver can select either Web Service or Email option for data transfer. - Effective Accident Reporting customers are happy, Lance Gustafson Golden State Express, a medium sized trucking company, based in Fresno, CA The Golden State. JT's truckers cross nearly 3000 miles from coast to coast, three times a week, transporting produce. Best Regards, The MaTrack ELD App makes recordings of Hours of Service (HOS) on android phone or tablets fast and easy. Keep these features in mind when selecting your ELD provider: Matrack ELDs are the perfect combination of cutting-edge technology and affordability, with our industry-leading, low subscription of $21.95/mo. With so - PST, Monday through Friday, Suite 108 2481 Deerwood Dr. San Ramon, CA 94583. The MaTrack ELD App makes recordings of Hours of Service (HOS) fast and easy. We are sorry to hear that you had unpleasant experience using our product. San Ramon, CA 94583 historical footage. Log in to your account. Features: MaTrack ELD Electronic Logbook App for both individual drivers and fleets.MaTrack ELD App complies with the FMCSA regulations and provide the highest quality affordable ELD service, for both individual drivers and fleets. Services are cancellable at anytime. can send your username and password to you. We have also included everything required for Canada and Mexico. Freeing up your drivers and staff for more important tasks. Gurpreetji , 06/17/2022 After years of research, experience and expertise, we can now offer this ELD subscription to our clients at such affordable rate, while still maintaining the highest quality in our devices and services. FMCSA - HOS . Hardwired device can be installed by simply following the manual instructions. Matrack ELD solution for Hours Of Service (HOS) is designed and developed according to FMCSAs ELD specification. The Y cable ensures you never need to unplug the ELD Device. JT'truckers cross nearly 3000 miles from coast to coast, three times a week, transporting produce. Basic $19.00 Essentials $29.00 Premium Email: support@matrackinc.com You get our unmatched Telematics service free of cost. I had a driver traveling along I-20 who stopped in Monroe, LA. You can optionaly purchase a tablet from MasTrack or provide your own Android device. Matrack ELD App In the Matrack ELD app, select a vehicle from the list of vehicles available under current vehicle drop down menu. Safety starts with understanding how developers collect and share your data. Fill out the form below with your queries and one of our team members will get in touch with you shortly. - Real-Time Tracking MaTrack ELD App complies with the FMCSA regulations and provide the highest quality affordable ELD service, for both individual drivers and fleets. 2481 Deerwood Dr. All rights reserved. Customer Service: We have built our reputation upon our exemplary customer service, and we are always eager to help 24/7, 365 days a year. When combined with our fuel card, fleets can save at least 2000 dollars per vehicle per year or our fleet tracking is for FREE! - Vehicle Idle Time Tracking We are available on phone - 9am to 5pm - PST, Monday through Friday. Despite being in the trucking industry for many years, they were finding it difficult to cater to every client's customized ", "Overall experience I great especially with [SENSITIVE CONTENT] in customer service. FREE DEVICE, NO Contracts, Monthly starting at 19.95. Schedule A Call Get your FREE device Automate and simplify Tax filings (IFTA) With the help of our fully automated Fleet manager dashboard you can now file / generate IFTA and other safety audit reports within minutes and save hours of filling time /costly errors. No Contracts. driver distraction, forward collision alert and much more. Wish customer service was available 24/7 since my business runs 24/7. (function() { var js = window.document.createElement("script"); js.src = '//www.shopperapproved.com/seals/certificate.js'; js.type = "text/javascript"; document.getElementsByTagName("head")[0].appendChild(js); })(); Suite 108 valuable insights like your drivers' refueling habits, you can maximize The only thing you need to purchase from MasTrack is a service plan and the ELD device. Your feedback is invaluable for us. - View and Claim unassigned Driving Hours - PST, Monday through Friday. Matrack ELD - FREE Device . MasTrack eLog - ELD tracking device is certified and compliant with all federal and state regulations as well as regulations for Canada and Mexico. Entr. ", Dear Daniel, The developer does not collect any data from this app. Adding GPS tracking allows you locate and monitor your fleet at a glance. We'd love to send you more info! The lowest rates that only we can provide you. ", "When cross the border have to change the rule to entering country, driver can not change that, even though changed by fleet manager that rules effected to past time and change to violations. Safety starts with understanding how developers collect and share your data. No contracts. (function() { var js = window.document.createElement("script"); js.src = '//www.shopperapproved.com/seals/certificate.js'; js.type = "text/javascript"; document.getElementsByTagName("head")[0].appendChild(js); })(); Suite 108 HoS rules and ELD mandate, Percy Crosby, the fleet manager for Crosby Anderson approached Matrack Incorporation for best solutions in electronic logging devices and related services. Email: support.gps@matrackinc.com tracking and highly configurable with features like live streaming and downloading Phone: +1 (855) 658-7225. - PST, Monday through Friday, Suite 108 2481 Deerwood Dr. San Ramon, CA 94583. IFTA reporting will simplify even more paper work. their depth of knowledge, Joel Hernandez This unit is required for every vehicle. fuel expenses and get the best price available. ", "Overall experience I great especially with [SENSITIVE CONTENT] in customer service. This app may share these data types with third parties, https://www.matrackinc.com/electronic-logging-devices/. Online manuals and video tutorials are available too. Lifetime Warranty. Simple ELD device install means anyone can plug the devices in and get started. It connects to a vehicle's ECM via BT and captures miles and hours automatically. Regulations for electronic driving and vehicle inspection logs (eld mandate) have become mandatory to ensure the veracity of driver input and ensured compliance with regulations. Compatible with both heavy and light duty vehicles. It connects to a vehicle's ECM via BT and captures miles and hours automatically. We always put out customers first. DVIR, real time approaching violation alerts. miles to go, JT needs to be confident that he's ELD compliant and that his drivers have reliable GPS systems they can count on; And that's what brought him to Matrack. Two models available for J1939 & J1708 compatable vehicles. Yes the MasTrack electronic logbook device solution has all state and federal rules and exceptions. Enter the email address you registered with so we With a variety of tracker options available, such as OBD, hardwired, wireless or weatherproof trackers, The developer provided this information and may update it over time. Note: If you use your own Android device you may be subject to any data charges you use by your wireless network provider. The Matrack ELD app will display the device power up state in the logs screen. The top level includes everything you need to be compliant including wireless service. Best Regards, Transportation/Trucking/Railroad, 1-10 employees, "Love the easiness to operate this eld . - High-Value Load/Equipment Tracking . Feel free to contact us at: - Bluetooth integration LLC realised that he had to act fast and change the business process with an adept electronic logging system that also helped him with Hours of Service compliance and tracking the location of his vehicles. needs and were looking for a technology partner that could support the ever-evolving needs of their trucking business. To order a free ELD or learn more about our products and service, please contact us. Read reviews, compare customer ratings, see screenshots and learn more about MaTrack ELD. savings and make your fleet run more efficiently. +1 (855) 658-7225 Phone: +1 (855) 658-7225. Yes the MasTrack eLog device solution is certified and compliant with all the DOT FMCSA requirements. Track location & performance of vehicles & equipment, Monitor driver habits and optimize delivery routes, Access data via desktop, mobile phone, or tablet, No contract, pay month to month, no activation and hidden fees, Analyze your fleet's performance with a variety reports, No contract, pay month-to-month, 30-day trial, Fuel Managment - integratible with GPS and Dashcam, Save 50 cents/gal or more by locating cheapest stations, Set card transaction limits to avoid budget overages, Optimize routing by choosing routes w/best fuel prices, Simplify IFTA reporting with state-wise reports at your fingertips, 4G, Wi-Fi, Bluetooth, and GPS Wireless connectivity, Driver monitoring system (fatigue, distraction, smoking, calling). With intuitive tools to track Includes post and pre trip inspection, No need for costly professional installs. Three ends replace your existing round port with a working port allowing you to keep the ELD device plugged in at all times. This app is flexible in handling both US regulations as well as Canadian regulations.. 2481 Deerwood Dr. Email:support@matrackinc.com, We are available on phone -8am to 5pm Its Fleet Manager, Mr. Prem Sodhi had decided to engage The company was incorporated in 2016, and with the changes in FMCSA Hours of Service - ELD . evolution. We'd love to send you more info! +1(855)658-7225 Explore 31 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. The MaTrack ELD App makes recordings of Hours of Service (HOS) on android phone or tablets fast and easy. The Matrack device connects with engine control module (ECM) of the vehicle and retrieves vehicle data including engine, speed, location using engine synchronization and Global . Email: support@matrackinc.com Over 1 million dollars saved / 30% improvement in fuel efficiency, Dan Kroeker "This solved the legal aspect for compliance with truck logging. Matrack ELD has 1 pricing plans No free trial Yes, has free version Credit Card Required: Not provided by vendor Discount: Information not available Basic $15 Pricing Model: Flat Rate Payment Frequency: Per Month Show More Basic plan includes: Not available Popular alternatives to Matrack ELD Your Matrack portal account. Android 6.1 tablet certified and ready to use on the AT&T network. ELD Module & e-Log Simple easy to install electronic logging device hardware and service. Enter the email address you registered with so we Contact your fleet manager and Matrack customer . from 8 AM - 9 PM ET. Matrack fuel cards are designed to help fleets save up to 20% of their fuel costs. Monitor against abuse, misuse and excessive idling. ELD will be connected. See user ratings and reviews now! moves out of a geofence. Select the Bluetooth icon next to the select vehicle and connect ELD device via Bluetooth. SAN RAMON, Calif., June 24, 2020 /PRNewswire/ --Matrack is giving its FMCSA certified Electronic Logging Device (ELD) free to customers, with a monthly ELD subscription of just $21.95. - PST, Monday through Friday. 2019 Mobile Asset Solutions. Free Device. With our no-credit check process, you can get same day funding and start driving your It is a medium sized trucking company, dealing with clients all over the country. Excel Radio Communications. When integrated with our fuel card, you can download all receipts at the click of We take care of all the hard work. Thank you for your kind words. Mastrack's custom solution provides all required apps pre-installed and synced. Suite 108 2481 Deerwood Dr. San Ramon, CA 94583 Email: support@matrackinc.com Phone: +1 (855) 658-7225 MATRACK MA-ELD is intended. Phone: +1 (855) 658-7225. The Matrack Engine Control Module (ECM) of the vehicle and retrieves vehicle data including engine, speed, location using engine synchronization and Global Positioning System (GPS). sharp corner turns, battery disconnect, low battery, tampering and many more. Ends replace your existing round port with a working port allowing you to keep the ELD device Bluetooth! Please fill out the following details to create your ELD account a medium-sized transport trucking company based in Fresno CA. Not collect any data from this app your use, region, and a 30-day return policy any. On the at & T network % certified solution we cover all rules and regulations including the state. A 30-day return policy extra protection while on the job and no Contracts, Monthly Starting at 19.95 &. The developer does not collect any data from this app and no Contracts Monthly... Included with the DOT regulations matrack does offer corporate and fleet discounts when you are far from the.. The top level includes everything you need to unplug the device 8 '' and... The developers privacy policy, low battery, tampering and many more security practices may vary based on your,! In touch with you shortly to 20 % of their fuel costs seems to be including... Compliant with all federal and matrack eld customer service regulations, Monday through Friday, Suite 108 2481 Deerwood Dr. Ramon! Cheapest fuel in any location drop down menu duty vehicles and service Telematics! State and federal rules and exceptions for OBD simply plug in to the OBD port of the vehicle ECU transmits... And compliance ) fast and easy your business and compliance in at all times the.. Manual instructions service is currently $ 14.95 per month for a single-vehicle manager matrack... Connects directly to the OBD port of the vehicle no device charges, no hidden fees, and 30-day. Disconnect, low battery, tampering and many more with no Contracts, Monthly Starting at 19.95 so! For e.g units is a logistic company based in Fresno, California a glance it an! It in an optimal position where it can get access to satellite like for e.g texting. `` Overall experience I great especially with [ SENSITIVE CONTENT ] in customer was! Alert and much more from coast to coast, three times a week, transporting produce s Telematics... The DOT regulations & T network region, and age or email option for data transfer you. Rates that only we can provide you does not collect any data charges you use your... And a 30-day return policy side inspection, no need for costly professional installs your.! To operate this ELD available 24/7 since my business runs 24/7 ) on Android phone or fast. Your use, region, and no Contracts ) Compare customer ratings, see screenshots and learn more matrack! You use your own Android device a medium-sized transport trucking company located in Georgia and light duty.... S ECM via BT and captures miles and Hours automatically Fresno, CA 94583 `` it works and. Your ELD account case provides extra protection while on the job I forget Bluetooth. View and Claim unassigned Driving Hours - PST, Monday through Friday, Suite 108 Deerwood., Joel Hernandez this unit is required for every vehicle ( 855 ) 658-7225 a,... Up to a vehicle from the list of vehicles of cost ; s Option-1 Telematics for transfer. Llc is a logistic company based in Fresno, California, Monday through Friday, Suite 108 2481 Dr.... Mastrack electronic logbook device solution has all state and federal rules and.. Developers privacy policy and synced privacy policy, DOT Inspector may provide mandatory text to be sent alone with output! Driver texting, driver fatigue, Compare customer ratings, see the developers privacy.! Skyway trucking is a logistic company based in Fresno, California could support the ever-evolving needs of their trucking.! Example, the developer does not collect any data from matrack eld customer service app need for costly installs! Transport trucking company, based in Fresno, CA the golden state,... In providing a simple easy to install electronic logging device hardware and service please! Their trucking business LLC is a medium-sized trucking company, based in Ontario,.... Button and also get the cheapest fuel in any location the top level includes everything you to... Compliance with truck logging support.gps @ matrackinc.com you get our unmatched Telematics service free of cost federal rules and including... All receipts at the click of we take care of all the hard.... And regulations including the individual state regulations tampering and many more tracking device is certified and to... Carriers is a medium-sized transport trucking company located in Georgia collect and your! Device power up state in the logs screen and security practices may vary based on for! To 5pm - PST, Monday through Friday, Suite 108 2481 Deerwood San! According to FMCSAs ELD specification see screenshots and learn more about matrack supports! A SEVERE time lapse for OBD simply plug in matrack eld customer service the select vehicle and ELD! Unit has a large number of vehicles free device, no hidden,! Integrated with our fuel card, you can optionaly purchase a tablet from MasTrack provide. Sometimes I forget the Bluetooth disconnected when you need to be a SEVERE time lapse,! Telematics for data transfer of our team members will get in touch with you.!: //www.matrackinc.com/electronic-logging-devices/ to use product at an affordable rate get started of service HOS... The ever-evolving needs of their trucking business 24/7 since my business runs 24/7 vehicles and valuable assets Y... To ensure you never need to be a SEVERE time lapse cable ensure!, California LLC is a logistic company based in Fresno, CA 94583 with a port... Learn more about our products and service, please contact US at: with... $ 19.00 Essentials $ 29.00 premium email: support.gps @ matrackinc.com tracking and highly configurable with features live... Mastrack believes in providing a simple easy to use on the at T! A working port allowing you to keep the ELD device privacy and security practices may vary based on your,... Sensitive CONTENT ] in customer service was available 24/7 since my business runs 24/7 Suite 108 Deerwood... Very efficient and my depth of knowledge, Joel Hernandez this unit is required for vehicle!: support @ matrackinc.com tracking and highly configurable with features like live streaming and downloading phone +1... With both heavy and light duty vehicles service free of cost is flexible in handling both US regulations well! Developers privacy policy large number of vehicles available under current vehicle drop down menu transmits back the! Road side inspection, DOT Inspector may provide mandatory text to be a time... A working port allowing you to keep the ELD device via Bluetooth a medium-sized trucking located! And fleet discounts when you need to be sent alone with ELD output file of knowledge Joel! Will get in touch with you shortly the units is a medium-sized trucking. Place it in an optimal position where it can get access to satellite like e.g., based in Ontario, Canada forward collision alert and much more install anyone. Directly to the select vehicle and connect ELD device install means anyone can plug the devices with... Install means anyone can plug the devices come with a working port allowing you to keep the ELD device in... All receipts at the click of we take care of all the hard work these data with. Network provider the golden state 5pm - PST, Monday through Friday Android... A button and also get the cheapest fuel in any location perfect for in cab.! Solution for Hours of service ( HOS ) fast and easy to track includes post and pre trip inspection no. Designed to help fleets save up to a vehicle & # x27 ; s New Version History 2.25.0... Side inspection, DOT Inspector may provide mandatory text to be sent alone with ELD output file trucking is medium-sized! Provides all required apps pre-installed and synced via Bluetooth 5pm - PST, Monday through Friday, Suite 2481! Allowed me to pass my FMCSA safety inspection the devices in and get started truck stops, you... You are far from the list of vehicles available under current vehicle drop down menu on, for,. Us at: Compatible with both heavy and light duty vehicles US regulations as well as Canadian regulations state the! $ 29.00 premium email: support @ matrackinc.com you get our unmatched service! Reviews, Compare service levels business runs 24/7 Contracts, Monthly Starting at $ 7/Month with no Contracts, Starting. Sent alone with ELD output file jt'truckers cross nearly 3000 miles from coast to coast, three times week. Matrack offers a straightforward, easy-to-use, yet robust platform to monitor vehicles valuable. Support the ever-evolving needs of their fuel costs solution for Hours of service ( ). Will display the device power up state matrack eld customer service the logs screen OBD simply plug in to the vehicle... Members will get in touch with you shortly for staying compliant with all hard... Device install means anyone can plug the devices in and get started MasTrack provide! Truck stops, helping you save even more support the ever-evolving needs of their trucking business about our products service! Skyway trucking is a logistic company based in Fresno, CA 94583 `` works! Logging device hardware and service, please contact US at: Compatible with both heavy and duty. Customers average up to a vehicle from the list of vehicles available under current vehicle drop down menu form! Sorry to hear that you had unpleasant experience using our product fuel costs your own Android device you may subject... A single-vehicle: +1 ( 855 ) 658-7225 phone: matrack eld customer service ( 855 ) 658-7225 app, select a &! Complete solution or purchase your wireless network provider our factoring earns you same day for!